Have you seen our new Zendesk integration? 

Keep your support team customer focused, working in the system they’re most comfortable, while keeping implementation managers informed on ticket progress! 

• Push GUIDEcx tasks into Zendesk as new tickets
• Sync comments and notes between the systems
• Push status updates back into GUIDEcx (ex: when a ticket is resolved, the task is automatically marked complete in GUIDEcx)

Check it out --->