Hey, @Kevin!

Great question… Here’s what’s available today:

1. Customers can add checklist items in tasks they are assigned
2. By using a third party form, integrating it with GUIDEcx, there is a way that tasks can be created via form submission

However, tasks cannot be created on the fly by customers. 

I’d love to hear more about the use case!

Here is a quick video demo of the second example Mark mentioned above:

(the punchline in the last 10 seconds mentioned the use case for customers requesting the addition of new tasks in an expanded projecct scope. I have personally seen this work with multiple organizations and various form technologies:


Then here is another community article that shares a few related examples.