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It’s Turkey Time! What is everyone’s favorite dish for Thanksgiving??

One of the first things I wanted to accomplish this year was to create an in-app learning experience (LX) for new users.I’ve built it from scratch and I can’t wait to see how it does in the wild.I’d love for everyone’s feedback to let me know what they think of it, plus you may pick up a couple tips and tricks along the way.PS this is open to everyone! Here’s the basic Framework:There are 4 levels: GUIDElevels 1-4. GUIDElevel 1: You learn the basics of GUIDEcx (how to complete tasks and use notes)GUIDElevel 2: You learn how to manage tasks and projects more efficientlyGUIDElevel 3: You learn the ropes to really using GUIDEcx and all the features to make your day to day easier. Along with customer engagement best practices.GUIDElevel 4: The goal is to show you how to become so proficient at using GUIDEcx you could waltz into HQ and work with us. Comment below if you want to check out the new GUIDEcx learning experience!

Hey everyone! In honor of National Reading Day (Sat, March 2, 2024) I’d like to write a book with your help!If you know me, you know that I want to make customer onboarding the cool kid job.Part of completing that mission is to write a Children’s Book about customer onboarding.That way after a long day of onboarding customers and delivering value, we can read to our kids about onboarding.I’m thinking we should do an ABC’s kid’s book.So please, let’s put our brains together and write this book!I’m excited to see what everyone comes up with!

Happy Valentines Day everyone! It’s another wonderful Wednesday here in the Onboarding Network. Please say hi to our newest members:@Mallori.K.Marshall from Complion @mariacristina.zamora from GoTo @Kiersti Felska from Celigo @MalloryI from LiveRez @nicolehisey from FieldRoutesCan you all share what your companies do?

Good morning everyone! It’s another wonderful Wednesday here in the Onboarding Network. Please say hello to our newest members:@ACraig from School Pathways @Norman from Sangoma @Dawn from ForeFlightHow long have you all been using GUIDEcx?

Look at our growing community! What a treat it is to learn and connect with all of you! This week we’re highlighting our newest members. Please give a warm welcome to:@KacieJ from School Pathways@Rod Cherkas from HelloCCO@Shoumyavenkat from RevenueHero@jennytracy from Cornerstone Information Systems@mikehorton from Fiberwave@rsaurav from Skyhigh Security@Tim Gomez from Automotive Innovations We’re excited to learn with all of you! Where are you all based out of?

Hello hello! Our community keeps growing and growing! This week I am honored to welcome the following members:@Rhona from Duck Creek @carrie.allison from City of Montgomery (Alabama) @Ozlem from LivePerson @mdisanto from LivePerson @Cassandra from GoCo @TracyMack from Ardex LPThank you all for joining! Please take a moment to share where you’re from so we can get to know you better 😃

Happy Wednesday! It’s that time again to say hello to our newest community members 😄Please welcome:@emurphy from APS Payroll @Nick Berk from T-mobile @Chenoa Hardwick @Manisha from Cisco @AspireSryder from Aspire Software @eklips from Automotive Innovations @hale68 from the US Postal Service @Dan Beres from Traxtion @Greg Abts from Experian Employer Services @sscott from DriveCentricThank you for joining, you’re in good company! 

I condensed 10+ years in Customer Onboarding into 10 related memes for the modern Onboarding Manager! Click the link and comment “me” on the post and i’ll send it your way! Would also love to connect with you all on Linked-in as well :D https://www.linkedin.com/posts/matthew-davidson-3b565832_saasstartup-customeronboarding-activity-7151090525389881344-vOEb?utm_source=share&utm_medium=member_desktop

I love seeing this community grow! We’ve got a few new members! Please take a minute to say hi and share one of your favorite things you’ve read in the community!Welcome to the party:@Jtutt21 from Chubb @angiemc989 from Flywheel.io @Sandinista from GUIDEcx (better late than never right? 😉) @knieberding from Darwin CX @becky from Magellan HCMWe’re excited to connect! Thanks for joining. Please don’t hesitate to reach out here if you have any questions or if you want to share some pro-tips!

It’s the first Welcome Wednesday of 2024!!! Gather ‘round and greet our newest Guides!From Magellan HCM, it’s @becky! From XOLogic, say hello to @Tyler Hainsworth  From Chubb Insurance, meet @rrmurr  From Lionbridge, it’s @FinbarrWelcome to the community everyone! We’re excited to learn with you.For us to get to know you better, feel free to answer this random question from my hat of random questions: What's the worst fashion or hair decision you've made?

Happy Welcome Wednesday! We’ve got a few new members to meet! So please make them feel welcome:@jsjensen04 from Conversica @KatyGoodnight from Chubb @cmelancon from Duck Creek TechnologiesWe’re excited to learn and connect with you!For us to get to know you better, feel free to answer this random question from my hat of random questions: What has been one of your favorite memories from 2023? It can be anything from going to the zoo to joining the Onboarding Network 🤣

Say hi to our newest community members:@Darrin brown from WiSys@pnicolac from Cornerstone Information Systems@subham from Eltropy@hwiens from ClearCompanyWe’re excited to learn and connect with you!For us to get to know you better, please answer this question: If you could go back in time, what is something you would tell your 10 year old self?

It’s another Welcome Wednesday! Say hello to our new friends and make them feel welcome 😄@danowall from Lithic@christyowsley  from Consociate Health@AlisonBartlet from Commport Communications@Colton Dister from Dister Professionals@Ryan Ballein from Cin7@tdelillo from Turnitin@ChristianLively from Conversica@JPorter from HBI Solutions@tranlai from Eltropy@GenevieveEasterling from GUIDEcx@alisonmccarthy from Recharge Payments As new members we want to get to know you better! So, here’s your “welcome question”. If you could have an all-expense paid vacation (no budget), where would you go and what would you do?

For those of you who didn’t know, Santa has been using GUIDEcx for years. Check out his process! PS Did you know that this process takes 50 business days? That means Santa makes his list and checks it twice in early October (Oct 11 to be exact - assuming everything after that goes smoothly!) to ensure a successful Christmas! So if you made the nice list by October then you are set! If you didn’t, then chances are you’re getting coal. (Sorry.. there’s always next year!)

  Gotta gooooo, byyyeeeee!!!!

Starting today, we will be highlighting all our new community members each week! We’ve got a few to say hi to! Please take a minute to say hello to everyone and give them a warm welcome to the Onboarding Network!@HannahCo @SergeyPiskov @lourdes.reyes @heathercaudill @Dave_donovan @sjaneshank @kendra@marty.ewings @JoyceB @johncharles @JustinPeticolas @Muthu @synayin @david.babikian @Amanda_GoCoPI @jkappes @Aldo Garcia @Jenevieve B. @aremedies @kylegrussell @Sandra Fields @argerbers @apaul22 @aavila @Ana @AnnaRiggsYou’re in good company and we’re excited to get connected with you and learn with you! Please make yourselves at home and let us know if you have any questions!

I’d love to learn more about you all! What are some traditions that you’re looking forward to this holiday season?